MORE INFORMATION

TERMS & CONDITIONS

Last Updated: May 30, 2019

Welcome to Almond.co.th

Almond.co.th supports freedom of speech, both on and off the Internet and strives to provide access to a wide selection of information and merchandise through the Internet. To ensure a safe, non-offensive environment for all of our users, we have established our Terms and Conditions. It spells out what you can expect from us and what we expect from you. By accessing any areas of Almond.co.th (including access through a mobile platform), users (“Users” or “you”) agree to be legally bound and to abide by the terms set forth below, and by all terms, policies and guidelines incorporated by reference. Almond.co.th is owned and operated by Almond (Thailand) Ltd.  IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEBSITE OR THE PRODUCTS AND SERVICES OFFERED THROUGH THE WEBSITE. YOUR ORDER PLACED ON THIS WEBSITE FOR ANY PRODUCT OR SERVICE SIGNIFIES YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS SET FORTH BELOW. Any references herein to Almond.co.th shall be deemed to refer to Almond.co.th and/or Almond (Thailand) Ltd.  User acknowledges and agrees that these Terms and Conditions shall apply for access to our website or our data, facilitated through the use of any app, or through any mobile device or platform. 

 

  • TRADEMARKS

Almond.co.th is a service mark of The Almond Group and its affiliates. Almond Thailand is a registered trademark of Almond (Thailand) Ltd. All rights reserved. These and other Almond.co.th graphics, logs, slogans, service names, service marks and trademarks of The Almond Group and its affiliates may not be copied, imitated or used, in whole or in part, without the prior written permission of The Almond Group or its affiliates, as the case may be. You may not use metatags or any other “hidden text” utilizing “Almond Thailand,” “Almond.co.th,” “ALMOND” or any other name, service mark, trademark or product or service name of The Almond Group without our prior written permission. All other trademarks, product names, and company names and logos appearing on Almond.co.th are the property of their respective owners.

  • CONTENT
  • PROPRIETARY RIGHTS

User acknowledges that Almond.co.th contains information, data, software, photographs, graphs, videos, books, typefaces, graphics, music, sounds and other material (collectively, “Content”) that are protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the U.S. copyright laws, and The Almond Group owns a copyright in the selection, coordination, arrangement, and enhancement of such Content. User may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. Except as permitted by the fair use privilege under the U.S. copyright laws (see, e.g., 17 U.S.C.A. Section 107), User may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other proprietary right. In addition to the foregoing, use of any software Content shall be governed by the software license agreement accompanying such software.

 

  • DISTRIBUTION/UPLOADING OF THIRD-PARTY CONTENT

Except as set forth in Section II.A above, User may upload to or otherwise distribute on Almond.co.th only Content that is not subject to any copyright or other proprietary rights protection, or Content in which the author has given express authorization for distribution on the Internet. Any copyrighted or other proprietary Content distributed with the consent of a copyright owner should contain a phase such as “Copyright, owned by [name of owner]; used by permission.” The unauthorized submission or distribution of copyrighted or other proprietary Content is illegal and could subject the User to criminal prosecution as well as personal liability for damages in a civil suit. User will be liable for any damage resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from such submission. Neither Almond (Thailand) Ltd, its affiliates, nor any of their respective officers, directors, employees, agents, Providers, or the like, will be liable for any damage resulting from any infringement of copyrights or proprietary rights, or from any other harm arising from such User submission. In compliance with the Digital Millennium Copyright Act, Users and other persons can report an infringement to Almond.co.th at the following email address: customerservice@almond.co.th. By submitting Content to any area of this website, including without limitation any product reviews or participation in any blogs and social media platforms or widgets, user automatically grants, or warrants, that the owner of such Content has expressly granted The Almond Group and Almond.co.th the royalty-free, perpetual, irrevocable, nonexclusive right and license to use, reproduce, publish, translate, sublicense, copy and distribute the Content in whole or in part worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such Content. User also permits any other User to access, store, or reproduce the Content for that User’s personal use. Subject to this grant, the owner of Content placed on Almond.co.th retains any and all rights which may legally exist in such Content.

 

  • THIRD-PARTY CONTENT

The Almond Group is a distributor and not a publisher of Content supplied by third parties and Users. Almond.co.th has no more editorial control over such Content than does a public library or newsstand. Any opinions, advice, statements, services, offers, or other information that constitutes part of Content expressed or made available by third parties, including Providers or any other User of Almond.co.th are those of the respective authors or distributors and not of The Almond Group or its affiliates or any of their officers, directors, employees or agents. Neither Almond.co.th nor its affiliates, nor any of their officers, directors, shareholders, members, employees or agents, nor any third party, including any Provider, or any other User of Almond.co.th, guarantees the accuracy, completeness or usefulness of any Content, nor its merchantability or fitness for any particular purpose. In many instances, the Content available through Almond.co.th represents the opinions and judgments of the respective Provider or User not under contract with Almond.co.th. The Almond Group neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on Almond.co.th by anyone other than authorized The Almond Group employees. Under no circumstances shall Almond (Thailand) Ltd, its affiliates, or any of their respective officers, directors, shareholders, members, employees or agents be liable for any loss, damage or harm caused by User’s reliance on information obtained through Almond.co.th. It is the responsibility of User to evaluate the information, opinion, advice, or other Content available through Almond.co.th. Any Materials provided by Providers have not been independently reviewed, tested, certified, or authenticated in whole or in part by Almond (Thailand) Ltd.

  • EXPORT

The United States export control laws regulate the export and re-export of technology originating in the United States. This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals. User agrees to abide by these laws and their regulations, including but not limited to the Export Administration Act and the Arms Export Control Act and not to transfer, by electronic transmission or otherwise, any Content derived from Almond.co.th to either a foreign national or a foreign destination in violation of such laws.

III. ORDERING 

  • PAYMENT METHODS

We accept U.S. issued credit and debit cards: Visa, MasterCard, American Express, JCB, Diners Club, and Discover. We also accept PayPal and Amazon Pay.

When placing a credit or debit card order online or from any mobile device, you will need: 

  • The address, in which the card’s statement is being sent (billing address).
  • The card number and expiration date.
  • The 3 or 4 digit code found only on the card (CVV2 code).

Credit card orders can be placed online over our Secure Socket Layer encrypted connection. Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your credit card will be debited upon authorization being received.

 

  • SHIPPING POLICIES

Almond (Thailand) Ltd. ships orders around the world depending on merchandise availability and the shipping method you choose at checkout. Orders shipped usually arrive within 1 to 10 business days. Orders will be shipped between Monday to Friday excluding holidays. Orders that are placed on weekends or holidays will be shipped on the next available business day. Accurate shipping address and phone number are required. Your signature is required for delivery. We cannot ship to a P.O. Box address.  Actual Methods of shipping will be indicated on the order form page and are hereby incorporated by reference. 

  • DELIVERY CONFIRMATION

Because many instances may occur at your delivery address that is beyond our control, you agree that any delivery confirmation provided by the carrier is deemed sufficient proof of delivery to the card holder, even without a signature. 

  • RETURN AND CANCELLATION POLICY

All sales of any merchandise purchased through Almond.co.th shall be final sale, and no returns or exchanges are allowed, except as otherwise expressly stated.

The Almond Group is not responsible for lost or stolen items. 

You may cancel an order placed on Almond.co.th by contacting Almond.co.th prior to the final processing of the merchandise (additional processing fees for cancelation may apply).

Returns Generally: Items purchased on Almond.co.th can be returned to Almond.co.th under the following circumstances: (1) the return of the item must be pre-approved by Almond.co.th (2) an RMA number (as described below) has been obtained, (3)  the return of the item must be postmarked within fourteen (14) days of the date the item was originally delivered to the recipient, (4) the item must be unworn and in original packaging and original condition, and (5) the gift item must be visually inspected and evaluated by Almond Jewelers staff and must be free from any damage.

Defects:  Any merchandise which arrive with a manufacturing defect may be returned to Almond.co.th under the following circumstances: (1) you contact Almond.co.th within forty-eight (48) hours after your receipt of the merchandise, describing the defect, (2) an RMA number (as described below) has been obtained, and (3) the return of the defective merchandise must be postmarked within fourteen (14) days of the date the defective merchandise was originally delivered to the recipient.

The following terms apply for all returns:

  • To return any items to Almond.co.th you will need to obtain a Return Merchandize Authorization (RMA) number by completing the return merchandise authorization process on Almond.co.th .
  • An RMA number can ONLY be obtained by completing the return merchandise authorization process on Almond.co.th .
  • Almond.co.th cannot process or refund packages marked “Return to Sender”. 
  • Refunds will be issued to the same credit card that was charged when ordering the product. Exchanges or credits on Almond.co.th will be permitted and may be selected as an option when completing the return merchandise authorization process on Almond.co.th .
  • Original Shipping charges are not refundable in in case of general returns and gift item returns.  Almond.co.th will provide you with a pre-paid shipping label for all approved returns. 
  • To ensure a refund, credit or exchange is processed for you, please send returns to the address provided along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number.
  • Almond.co.th will also accept returns received within the period commencing fourteen (14) days after the date the returned item was originally delivered to the recipient and ending thirty (30) days after the date the returned item was originally delivered to the recipient, provided that such returns shall be subject to a twenty percent (20%) restocking fee.
  • Return requests made thirty (30) days after the date the item was originally delivered to the recipient will not be accepted by Almond.co.th .

 

Returned products must be sent to the following address:

 

Almond (Thailand) Ltd.

31 Thanon Mom Chao Sanka Ngam Supradit

Minburi, Minburi, Bangkok Thailand 10510

 

 The Almond Group is not responsible for lost or stolen items. We recommend all returned items to be sent using some type of delivery confirmation system to ensure proper delivery.  The Almond Group will not accept returns on any items purchased from an unauthorized retailer, sample sale or when damage was caused by neglect, accident, alteration, or other factors. 

After the shipping department receives your return, it generally takes fourteen (14) business days or sooner to process your refund for gift items and thirty (30) to ninety (90) business days or sooner to process your refund for defective merchandise.  Once a return is processed, it usually takes seven (7) to fourteen (14) business days for this return to be posted to your account, depending on your financial institution.

 

The Almond Group is not responsible for any misuse or lack of maintenance with respect to any merchandise purchased from Almond.co.th.  User acknowledges and agrees that he or she has read all the specifications and care and maintenance requirements with respect to the merchandise purchased on Almond.co.th, as may be indicated on the specific merchandise page or on the “order form” (as defined in Section XIV below).   

 

  • CHARGEBACK POLICY

All references to a “chargeback” refer to a reversal of a credit/debit card charge placed for an order through Almond.co.th or one of its licensed third party vendors. There is no reason for a chargeback to ever be filed. If a credit is due, simply contact us and we will gladly issue it. Unnecessary chargebacks are theft and can be prosecuted. If you feel that your credit/debit card was used fraudulently on Almond.co.th, please contact us for immediate resolution.

YOU AGREE THAT YOU WILL NOT CHARGEBACK ANY AMOUNTS CHARGED TO YOUR CREDIT/DEBIT CARD ON THIS WEBSITE OR THROUGH AN APP OR MOBILE PLATFORM. IF YOU CHARGEBACK A CREDIT/DEBIT CARD CHARGE FOR A PAYMENT INITIATED BY YOU, YOU AGREE THAT THE ALMOND GROUP MAY RECOVER THE AMOUNT OF THE CHARGEBACK IN ADDITION TO ANY COSTS ASSOCIATED WITH SUCH RECOVERY EFFORTS BY ANY MEANS DEEMED NECESSARY, INCLUDING BUT NOT LIMITED TO RECHARGING YOUR CREDIT/DEBIT CARD OR HAVING THE AMOUNT RECOVERED BY A COLLECTION AGENCY.

  • THIRD PARTY INTERACTIONS

During use of Almond.co.th, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or sponsors showing their goods and/or services through the website. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. The Almond Group shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party. Almond.co.th provides these links to you only as a matter of convenience, and in no event shall The Almond Group be responsible for any content, products, or other materials on or available from such websites. The Almond Group provides products to you pursuant to the terms and conditions of these Terms and Conditions. You recognize, however, that certain third-party providers of ancillary content, software, products or services may require your agreement to additional or different license or other terms prior to your use of or access to such content, software, products or services. 

  • ORDERING DISCLAIMER

Your electronic order confirmation, or any form of confirmation, does not signify our acceptance of your order. The Almond Group reserves the right to accept or deny shipment to anyone for any reason. The Almond Group reserves the right to require additional information before processing any order. If an order appears fraudulent in any way, The Almond Group reserves the right to cancel the order, notify the card holder and the proper authorities.  A contract between The Almond Group and you will not be formed until we send you confirmation by email that the merchandise which you ordered have been shipped to you. Only the merchandise indicated in the confirmation email sent at the time of shipping will be included in the contract formed between The Almond Group and you.

While we try and ensure that all details, descriptions and prices, which appear on Almond.co.th, are accurate, errors may occasionally occur. If we discover an error in the price of any merchandise, which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.

 

  • ONLINE CONDUCT

User agrees to use Almond.co.th only for lawful purposes. User is prohibited from posting on or transmitting through Almond.co.th any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law.

If The Almond Group is notified of allegedly infringing, defamatory, damaging, illegal or offensive content provided by a User (e.g., through an online review , social media post or blog post), The Almond Group may investigate the allegation and determine in its sole discretion whether to remove or request the removal of such Content from Almond.co.th. The Almond Group may disclose any Content or electronic communication of any kind: (i) to satisfy any law, regulation or government request; (ii) if such disclosure is necessary or appropriate to operate Almond.co.th; or (iii) to protect the rights or property of Almond (Thailand) Ltd. , its Users or Providers.

 

The Almond Group reserves the right to prohibit conduct, communication, or Content that it deems in its sole discretion to be harmful to individual Users, Almond.co.th, the communities that make up Almond.co.th, or any rights of The Almond Group or any third party, or to violate any applicable law. Notwithstanding the foregoing, neither The Almond Group nor its Providers can ensure prompt removal of questionable Content after online posting. Accordingly, neither Almond (Thailand) Ltd. , nor its affiliates, nor any of their officers, directors, employees or agents, nor Providers shall assume liability for any action or inaction with respect to conduct, communication, or Content on Almond.co.th.

 

  • PRIVACY POLICY

The Almond Group respects the privacy of its Users. Our privacy policy may be viewed at https://www.Almond.co.th/privacy.

The Almond Group reserves the right to modify its privacy policy in its reasonable discretion from time to time.

  • TERMINATION OF USAGE

The Almond Group may terminate User’s access, or suspend User’s access to all or part of Almond.co.th, without notice, for any conduct that Almond (Thailand) Ltd, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another User, a third party Provider, a service provider, or Almond (Thailand) Ltd.

 

VII. USAGE BY CHILDREN UNDER 13

The Almond Group cannot prohibit minors from visiting Almond.co.th. The Almond Group must rely on parents, guardians and those responsible for supervising children under 13 to decide which materials are appropriate for such children to view and/or purchase.  THE ALMOND GROUP REQUIRES THAT ALL PURCHASES BE MADE BY INDIVIDUALS 13 YEARS OF AGE OR OLDER. EACH TIME YOU PURCHASE A PRODUCT AT Almond.co.th OR ACCESS CONTENT ON Almond.co.th, YOU ARE REPRESENTING TO THE ALMOND GROUP THAT YOU ARE AN INDIVIDUAL 13 YEARS OF AGE OR OLDER.

 

 

VIII. DISCLAIMERS AND LIMITATION OF LIABILITY

User expressly agrees that use of Almond.co.th is at User’s sole risk. Neither Almond (Thailand) Ltd. , its affiliates, nor any of their respective officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, “Providers”), or the like, warrant that Almond.co.th will be uninterrupted or error free, nor do they make any warranty as to the results that may be obtained from the use of Almond.co.th, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through Almond.co.th.

THIS WEBSITE IS PROVIDED BY THE ALMOND GROUP ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE ALMOND GROUP MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF ANY INFORMATION ON THIS WEBSITE.  THE ALMOND GROUP DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE WEBSITE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE WEBSITE OR ALMOND (THAILAND) LTD. ’S PRODUCTS OR CONTENT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, CONTENT, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS.  ANY PRODUCT OFFERED BY THE ALMOND GROUP IS WARRANTED ONLY TO THE EXTENT OF THE APPLICABLE WARRANTY CONTAINED WITH THE PRODUCT DOCUMENTATION OR ON THE PRODUCT DESCRIPTION PAGE. EXCEPT AS EXPRESSLY STATED HEREIN, TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE ALMOND GROUP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ALMOND GROUP WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, ITS PRODUCTS OR SERVICES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE AND CONSEQUENTIAL DAMAGES. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY ALMOND (THAILAND) LTD, ITS AFFILIATES, OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PROVIDERS, OR THE LIKE, SHALL CREATE A WARRANTY; NOR SHALL USER RELY ON ANY SUCH INFORMATION OR ADVICE.

UNDER NO CIRCUMSTANCE SHALL THE ALMOND GROUP OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING THE ALMOND GROUP CONTENT, SERVICES OR PRODUCTS, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE AND CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE Almond.co.th, INCLUDING BUT NOT LIMITED TO RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM Almond.co.th OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO Almond.co.th’S RECORDS, PROGRAMS OR SERVICES. IN NO EVENT SHALL ALMOND (THAILAND) LTD. ’S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM THE USER FOR ANY PRODUCT, CONTENT OR SERVICE PURCHASED THROUGH Almond.co.th, AND THE USER HEREBY ACKNOWLEDGES THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, PRODUCTS AND SERVICES AVAILABLE THROUGH Almond.co.th. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

  • APPLICABLE LAW

The laws of the State of New York will govern the disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. The Almond Group reserves the right to make changes to its website and these disclaimers, terms and conditions at any time. User hereby irrevocably and unconditionally consents to submit to the exclusive jurisdiction of the courts of the State of New York located in the County of Nassau, and of the United States of America located in the State of New in the United States District Court of the Eastern District of New York, for any litigation arising out of or relating to use of or purchase made through Almond.co.th (and agrees not to commence any litigation relating thereto except in such courts), waives any objection to the laying of venue of any such litigation in the courts of the State of New York, and agrees not to plead or claim in any court of the State of New York that such litigation brought therein has been brought in an inconvenient forum. User hereby agrees that he or she may only resolve disputes with The Almond Group on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed under our Terms and Conditions. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the products or services must be filed within one (1) year after such claim or cause of action arose, or else that claim or cause of action will be barred forever.

 

  • INDEMNIFICATION

User agrees to defend, indemnify and hold harmless Almond (Thailand) Ltd. , its subsidiaries, affiliates, shareholders, members, licensors, employees, agents, third party information providers and independent contractors against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to any content that you post, store or otherwise transmit on or through Almond.co.th, your conduct, your use or inability to use the website, your breach or alleged breach of the Terms and Conditions or of any representation or warranty contained herein, your unauthorized use of the Content or any product, or your violation of any rights of another.

 

  • MODIFICATION TO TERMS

The Almond Group reserves the right to modify the terms and conditions of these Terms and Conditions or its policies relating to its products and services at any time, effective upon posting of an updated version of these Terms and Conditions on the www. Almond.co.th website. User is responsible for regularly reviewing these Terms and Conditions.  Continued use of the www.Almond.co.th website after any such changes shall constitute User’s consent to such changes.

XII. SEVERABILITY

The provisions of these Terms and Conditions are intended to be severable. If for any reason any provision of these Terms and Conditions shall be held invalid or unenforceable in whole or in part in any jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by Almond (Thailand) Ltd. 

XIII. ACKNOWLEDGMENT

The Terms and Conditions, including all documents referenced herein, represent the entire understanding between User and The Almond Group regarding your relationship with Almond (Thailand) Ltd, and supersede any prior statements or representations. USER AGREES TO BE BOUND BY THE TERMS AND CONDITIONS by using the Almond.co.th website. The aforementioned Terms and Conditions are subject to change at any time without notice to User.

Content found on Almond.co.th or through any mobile app or mobile platform is for informational purposes only. We are not responsible for any damage or injury that may result from the products and services provided by Almond (Thailand) Ltd. If you engage in any activities in which you use or utilize the products or services provided by Almond (Thailand) Ltd, you hereby agree that you do so at your own risk and are voluntarily participating in such activities. The Almond Group cannot and does not ensure your safety.  Each User, regardless of experience, has final responsibility for his or her own safety.

 

XIV. DEFINITIONS

In any order forms on Almond.co.th or during the checkout process on Almond.co.th when a User selects the “I Accept” option presented on the screen associated therewith, User accepts these online Terms and Conditions, any additional terms on any order forms; “order form(s)” means the form evidencing your purchase from Almond.co.th and any subsequent order forms submitted online or in written form, each such order form to be incorporated into and to become a part of these Terms and Conditions (in the event of any conflict between the terms of these Terms and Conditions and the terms of any such order form, the terms of these Terms and Conditions shall prevail); “Almond (Thailand) Ltd. ” means collectively Almond (Thailand) Ltd. , a limited partnership organized and existing under the laws of the State of New York doing business as “Almond Jewelers” and having an office at 1 Summit Rd., Port Washington, NY 11050, together with its officers, directors, shareholders, employees, agents and affiliated companies.

  • QUESTIONS AND CONTACT INFORMATION

Questions or comments about these Terms and Conditions may be directed to The Almond Group at customerservice@almond.co.th, or by regular mail to Almond (Thailand) Ltd. , 31 Thanon Mom Chao Sanka Ngam Supradit, Minburi, Minburi, Bangkok Thailand 10510

 
PRIVACY POLICY

This Privacy Policy is effective as of May 30 2019.

This Privacy Policy of Almond (Thailand) Ltd. (“Company”) covers the collection, use, and disclosure of personal information that may be collected by the Company anytime you interact with the Company, such as when you visit our website, when you purchase the Company’s products online or in one of our stores or offices, or when you call our sales or support associates. Our policy is designed in such a way that it helps you understand these collection practices. Please take a moment to carefully read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is, of course, a priority at the Company, and we go to great lengths to protect it.

 

  • Reasons the Company Collects Personal Information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.

 

If you do not want the Company to keep you up to date with our news and the latest information on products and services simply unsubscribe at the bottom of any email we send you or login to your account at Almond.co.th and update your personal contact information and preferences.

 

  • Information the Company Collects and How the Information May be Used

There are a number of situations in which your personal information may help us give you better service and products. For example:

 

We may ask for your personal information when you’re discussing an issue with an order on the phone with an associate, participating in an online survey, or purchasing merchandise.

 

When you interact with the Company, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Company products you own, such as the date of purchase; and information relating to a service issue; your IP address, browser type, domain name, access times and referring website addresses.

 

We may also collect information for market research purposes — such as your occupation and how you use the Company products purchased —to gain a better understanding of our customers and thus provide more valuable services and products in future.

 

We collect information regarding customer activities on our Almond.co.th website. This helps us to determine how best to provide useful information to our customers and to understand which parts of our website and products are of most interest to them.

 

We may use personal information to provide products that you have requested, as well as for research and analysis to improve our products and services.

 

This information may be shared with third parties or in special circumstances as described elsewhere in this policy. We do not sell, rent or lease our customer lists to third parties.

 

 

III. Your Online Company ID and Related Information

Our website allows you to create a “username” based on your personal information. This convenient service saves you time and allows for easier use of our web services. In order to create your “username” you will need to create a personal profile by providing your name, phone number, email address, and in some cases your mailing address or a credit card number. The system saves the information in your personal profile and assigns you your “username,” if such username is not previously taken, which you can use when performing various activities relating to our website and the products and services you purchase from the Company. To protect the security of your account, we do not send copies of username or password reminders but in the event you forget your password, don't worry, we’re here to help. You can reset it anytime and create a new one online at Almond.co.th .

 

  • Gift Cards and Services

The Company also enables you to purchase and send gift certificates and products to family members, friends or colleagues. To fulfill your request, the Company may require personal information about the person to whom you are sending the product such as their name, physical address, email address, and so on. The personal information you provide about that person is used only for the purpose for which it is collected. The Company will not use the information collected to market directly to that person.

 

  • Publicly Displayed Information is Public

If you use social media platforms operated by the Company, whether on our Almond.co.th website or on a respective social media website, you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. The Company is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously nonpublic, available by enabling certain user features, the Company will collect that information from your interaction and the information will become publicly available.

 

  • When the Company Discloses Your Information

The Company takes your privacy very seriously. The Company does not sell, lease or rent your contact information to other marketers.

 

To help us provide superior service and products, your personal information may be shared with affiliated legal entities within our corporate group who will take steps to safeguard it in accordance with our privacy policy.

 

There are also times when it may be advantageous for the Company to make certain personal information about you available to companies that the Company has a strategic relationship with or that perform work for the Company to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. In such situation these companies are prohibited from using your personal information for any unauthorized purposes and are also obligated to protect your information in accordance with the Company’s policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on our website.

 

The Company may take the personal information we receive from individuals responding to our customer surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). The Company then uses the aggregated information to improve the quality of its services to you, and to develop new services and products. This aggregated nonpersonally identifying information may be shared with third parties.

 

We also reserve the right to disclose your personal information for any reason if, in our sole discretion, we believe that it is reasonable to do so, including credit agencies, collection agencies, merchant database agencies, law enforcement, litigation or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information. We may also disclose personal information that is necessary to identify, contact, or bring legal action against someone who may be violating our contracts, policies and procedures. Finally we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

 

VII. How the Company Protects Your Personal Information

The Company takes precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

 

Our website use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required and to make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of case sensitive letters and numbers, and make sure you use a secure web browser.

 

While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining your personal information. Please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you.

 

VIII. Integrity of Your Personal Information

The Company has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You always have the right to access and correct the personal information you have provided and can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at Almond.co.th . In addition, you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.

 

  • Privacy of Children

Protecting children’s privacy is especially important to us. The Company recognizes that parents, guardians, or other adults often purchase our products for family use, including use by minors. We do not knowingly collect personal information from children under 13 for marketing purposes, but because some information is collected electronically, it can appear to be the personal information of the Company purchaser of the product, and will be treated as such by this privacy policy. If a child under 13 submits personal information to the Company and we learn that that personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our website to persons 18 years or older.

 

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THE COMPANY’S WEBSITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THE COMPANY’S WEBSITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF OUR WEBSITE, NO INFORMATION OBTAINED BY OUR WEBSITE FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT OF 1998 AND IS NOT MONITORED AS DOING SO.

 

  • Cookies and Other Technologies

As is standard practice on many websites, our website uses “cookies” and other technologies to help us understand which parts of our website are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize and personalize your experience and provide greater convenience each time you interact with us.

 

If, however, you prefer not to enable cookies, please go to http://www.networkadvertising.org, which explains step by step how you can disable cookies on your browser. Please note that certain features of our website will not be available once cookies are disabled.

 

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. The Company will not use the information collected to market directly to that person.

 

In some of our email messages we use a “click-through URL” linked to content on our website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.

 

In addition we use pixel tags (clear GIFs)—tiny graphic images—to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our website. Pixel tags also enable us to send HTML email messages in a format customers can read and they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer. We store all of this information in a secure database located in the United States. 

  • Commitment to Your Privacy

As we said, the Company takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to our employees and strictly enforce privacy safeguards within the company.

The Company itself does not respond to “do not track” signals, and we do not control whether third parties do. For more information about third-party ad networks that use cookies and the other technologies discussed above, and to opt-out of their tailoring of ads on third-party sites based on this information, see http://www.networkadvertising.org. 

 

XII. Links to Sites of Other Companies

Our website has links to the sites of other companies. We are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

 

XIII. Further Questions Regarding Privacy

If you have questions or concerns about the Company’s Privacy Policy or data processing, please use the email address (see below) to contact us. The Company will respond to your inquiry within 30 days. 

 

If you do not want the Company to keep you up to date with Company news and the latest information on products and services simply unsubscribe at the bottom of any email we send you or login to your account at Almond.co.th and update your personal contact information and preferences and update your personal contact information and preferences. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.

XIV. Effective Date; Updates to Privacy Policy

The terms and conditions in this policy statement came into effect on March 30, 2017. The Company reserves the right to revise, amend, or modify this policy at any time and in any manner. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy. Your use of our website and any other services provided by the Company after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy statement prior to every use for any changes. 

  • Notice of Compliance to California Residents

California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (“California Act”) and the California Business and Professions Code. As required by the California Act, this privacy policy identifies the categories of personally identifiable information that we collect through our website about individual consumers who use or visit our website and the categories of third-party persons or entities with whom such personally identifiable information may be shared.

Depending on the visitor’s activity at our website, certain “personally identifiable information” (as that term is defined in the California Act) may be collected, in addition to information set forth in other sections of this document. For purposes of the California Act, the term “personally identifiable information” means individually identifiable information about an individual consumer collected online by us from an individual and maintained by us in an accessible form, and may include any of the following: (1) A first and last name;(2) A home or other physical address, including street name and name of a city or town; (3) An email address; (4) A telephone number; (5) Any other identifier that permits the physical or online contacting of a specific individual; (6) Information concerning a user that the website collects online from the user, and maintains in personally identifiable form, in combination with an identifier described within this privacy policy.

See Section VIII above entitled “Integrity of Your Personal Information” for a description of the process maintained by the Company for an individual consumer who uses or visits our website to review and request changes to any of his or her personally identifiable information that is collected through our website.

See Section XIV above entitled “Effective Date; Updates to Privacy Policy” for a description of the process by which the Company notifies consumers who use or visit our website of material changes to the Company’s privacy policy. The effective date of this privacy policy is also included in Section XIV above.
SHIPPING POLICIES

SHIPPING POLICIES

Almond (Thailand) Ltd. ships orders to countries around the world. Depending on merchandise availability and the shipping method you choose at checkout, orders shipped usually arrive within 3 to 10 business days. Orders are produced or shipped from Thailand under F.O.B term.

Orders will be shipped between Monday to Friday excluding holidays. Orders that are placed on weekends or holidays will be shipped on the next available business day. Accurate shipping address and phone number are required. Your signature is required for delivery. We cannot ship to a P.O. Box address. Actual Methods of shipping will be indicated on the order form page and are hereby incorporated by reference. 
RETURNS POLICY

RETURNS AND CANCELLATION POLICY

Almond (Thailand) Ltd. is not responsible for lost or stolen items. 

You may cancel an order placed on Almond.co.th by contacting Almond.co.th prior to the final processing of the merchandise (additional processing fees for cancelation may apply).

Returns Generally: Items purchased on Almond.co.th can be returned to Almond.co.th under the following circumstances: (1) the return of the item must be pre-approved by Almond.co.th (2) an RMA number (as described below) has been obtained, (3)  the return of the item must be postmarked within FIVE (5) days of the date the item was originally delivered to the recipient, (4) the item must be unworn and in original packaging and original condition, and (5) the gift item must be visually inspected and evaluated by Almond staff and must be free from any damage.

Defects:  Any merchandise which arrive with a manufacturing defect may be returned to Almond.co.th under the following circumstances: (1) you contact Almond.co.th within forty-eight (48) hours after your receipt of the merchandise, describing the defect, (2) an RMA number (as described below) has been obtained, and (3) the return of the defective merchandise must be postmarked within fourteen (14) days of the date the defective merchandise was originally delivered to the recipient.

Please see Terms and Conditions for further information regarding returns. 
Product Galleries

With over 10,000 active styles, Almond is constantly producing high volumes of earrings, bangles, pendants, rings, brooches and charms. The design & RD teams create dozens of classic and on-trend jewelry ideas daily.